Privacy Policy
Privacy Policy
How we protect your data
Our mission
At our core, we prioritize the protection and privacy of our clients' data. We are committed to delivering solutions that not only enhance productivity but also safeguard sensitive information with the highest standards of security and compliance.
Our expert consultants work hand-in-hand with your team to design and implement Microsoft 365 solutions that align with your business goals, all while ensuring your data remains secure and private throughout every step of the process.
Privacy Policy
Your questions, clearly answered.
- How does your platform ensure the security of our data?
- Data security is at the core of our platform. All your IT architecture diagrams and documentation are encrypted both in transit and at rest. We utilize secure cloud environments and routinely conduct penetration testing and security audits to identify and address vulnerabilities. Additionally, we comply with global standards such as GDPR and ISO 27001, ensuring that your data is protected at all levels.
We also support role-based access control (RBAC) so you can define and manage who has access to your documentation, providing additional layers of security and audit trails for all activities on the platform.
- Is there a mobile app for your platform?
- Yes! Our mobile app ensures you stay connected and productive no matter where you are. With features designed for on-the-go professionals, you can access, edit, and share your diagrams or documentation seamlessly. The app also allows you to collaborate in real-time with team members, ensuring your projects remain on track even when you’re away from your desk.
Whether you’re reviewing cloud architecture on-site or updating network diagrams during a meeting, our app has you covered.
- Can I customize templates and workflows for our organization?
- Absolutely. Our platform is built with customization in mind. You can create, modify, and reuse templates for common architecture designs or documentation formats, tailoring them to match your organization’s specific needs.
Additionally, our workflow builder allows you to define approval processes, automate diagram generation, and integrate with your existing systems. Whether you’re documenting multi-cloud strategies, Kubernetes clusters, or business processes, our flexible platform can be shaped to fit your unique requirements.
- What support options are available?
- We pride ourselves on offering world-class customer support. Our 24/7 live chat, email, and phone support channels are staffed by experienced professionals who understand the technical and business challenges of IT architecture.
We also provide a rich knowledge base with detailed guides, video tutorials, and best practices to help you make the most of our platform. For enterprise clients, we offer dedicated account managers and tailored onboarding services to ensure a smooth integration with your organization.
- Does the platform integrate with other tools?
- Yes, our platform seamlessly integrates with industry-leading tools and platforms, including Azure, AWS, GCP, and Kubernetes. This allows you to pull in live configurations, build dynamic diagrams, and export documentation with real-time updates.
We also support integrations with collaboration tools like Slack, Microsoft Teams, Jira, and Confluence, making it easier to embed our platform into your existing workflows. Our open API ensures that you can build custom integrations with any tools you use regularly.
- How is my intellectual property protected?
- Your intellectual property is your most valuable asset, and we treat it as such. All your data, including diagrams, documentation, and associated metadata, is stored securely in our cloud with industry-leading encryption.
We adhere to strict privacy policies and will never access, share, or use your data without your explicit consent. Our terms of service ensure that all work created on the platform remains your sole property, with no hidden claims by us.
For added peace of mind, you can enable data retention policies, automated backups, and end-to-end data export options to maintain full control over your IP.